I was speaking to a friend who shared his experience of someone yelling at him. It sounded incredibly unpleasant, not just for him, but also for the person yelling. In the end, no one enjoyed the interaction and no one got what they wanted.
That gave me an opportunity to pause and take a look at why we yell, why it is so ineffective, and what we can do about it.
In this episode, I give 3 powerful tips on what you can do when someone is yelling at you in order to calm down the...
I was recently in a heated argument with someone and it actually went a lot better than I expected. Normally I speak in unhelpful tones, I don’t listen very much and end up saying things that I later regret.
Fortunately, this time, I was able to implement some of my communication skills and tools to make things go much smoother than usual.
In this episode, I share 3 lessons I gleaned from my experience of being in this heated argument that you can use the next time you find yourself...
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He had just finished speaking to his daughter on the phone and, from the sounds of it, the conversation didn't go too well.
The call ended and he immediately made his way toward me.
"Can you believe it? All she did was blame me the entire time."
I didn't hear exactly what was said on the call, but it sounded like he wasn't treated very nicely. And unsurprisingly, he responded in kind, speaking rather aggressively to his daughter.
He spoke to me for some...
Michael Roderick is a founder, speaker and connector. His company, Small Pond Enterprises, helps clients to curate, extend, and leverage their existing networks for the purpose of getting higher-paid engagements, speaking opportunities, and becoming thought leaders in their industry. In this episode, we discuss how to package ideas so that they spread, what makes a thought leader, how to network in a way that allows you and your ideas to catch on, and much more.
We all know people who are judgmental. And we usually don’t like being around them very much. We, ourselves, can also be quite judgmental at times. And despite knowing how harmful it is, we continue to do it.
In this episode, I expose the hidden cost of being judgmental, so that you stray more carefully away from this unhelpful communication behavior.
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Last week I wrapped up a 10-day silent meditation retreat. In fact, it was the 5th 10-day retreat I had sat within the last few years.
I get many questions when I share this, the most common of which is: Why?
There are many, many reasons why I sit retreats and maintain a regular meditation practice. And I'm going to let you in on one major reason. In fact, this reason directly relates to cultivating better communication skills.
I distinctly remember the...
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I was in the car when a friend of mine jumped into the back seat.
Almost immediately after shutting the door, he said, "Okay, can we take a minute and talk about those guys?"
We had just spent a weekend away at a bachelor party for a friend of ours. As with many bachelor parties, there is often an amalgamation of different friend groups coming together to celebrate a common cause.
This bachelor party weekend was no exception.
In fact, I already knew (and was...
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I'm assuming you've been in a heated exchange before, right? Of course you have. You're a human being!
And I was in one just the other day with someone who, for the purposes of this post, we'll call Bob.
The conversation started in typical fashion - an exchange of "how are you's" and general life updates. Once we got past the pleasantries, we started on a topic that we had clashed over in the past.
It turns out that Bob actually many unexpressed...
David Burkus is a best-selling author, a sought after keynote speaker, and former business school professor. His newest book, Friend of a Friend, offers readers a new perspective on how to grow their networks and build key connections—one based on the science of human behavior, not rote networking advice. He’s delivered keynotes to the leaders of Fortune 500 companies and the future leaders of the United States Naval Academy. His TED talk has been viewed over 2 million times...
Diana Peterson-More is a former employment lawyer, corporate manager, executive, and officer. She left a Fortune 200 company to launch The Organizational Effectiveness Group, LLC where she is now a speaker and facilitator that aligns people with values-driven organizational goals. She is also the author of the book Consequential Communication in Turbulent Times: A practical guide to leadership. In this episode, we talk about the cost of miscommunications in the office, the difference...