Dr. Marcia Reynolds is an award-winning author and world-renowned expert on how leaders inspire change through conversations. She has spoken at conferences and taught workshops in 41 countries on leadership and transformational coaching. Global Gurus names her the #5 coach in the world. Her books include Wander Woman; Outsmart Your Brain; The Discomfort Zone; and her latest, Coach the Person, Not the Problem. In this episode, we talk about what makes a coaching conversation unique, the process of inquiry vs. a series of questions, the pitfalls of rationalization, the costs of giving advice rather than coaching, and much more.